Terms and Conditions
1.1 Terms and Conditions Binding
By signing up for an account and becoming a member to participate in any game, mode or tournament offered on Pro Esports Gaming (the "Site") you affirm your knowledge of and agreement to the current version of these terms and conditions, which can be accessed from the Site. Pro Esports Gaming may modify these terms and conditions at any time, without any notice. You are responsible for reviewing these terms and conditions periodically for any modifications. Your continued use of the Site signifies your acceptance of any modifications.
Pro Esports Gaming reserves the right to suspend or terminate the account of any member who violates, or whom Pro Esports Gaming reasonably believes may be or will be violating, these terms and conditions of service, at any time without notice. If a member's account is closed due to a violation of the terms and conditions, Pro Esports Gaming reserves the right to determine how the member's account balance will be distributed.
1.2 Governing Law and Disputes
These Terms and Conditions will be governed by and construed in accordance with the laws of the State of California and the federal laws of the United States of America applicable therein, without regard to its conflicts of law provisions, and you hereby consent to the exclusive jurisdiction of and venue in the courts of the State of California, USA, in all disputes arising out of or relating to the Services. Notwithstanding any other provisions of these terms and conditions, we may seek injunctive or other equitable relief from any court of competent jurisdiction. You agree that any dispute that cannot be resolved between the parties shall be resolved individually, without resort to any form of class action.
We make no representation that this Site is operated in accordance with the laws or regulations of, or governed by, other nations. By utilizing the Services and participating in Site activities, you certify that you meet the age and other eligibility requirements for the Site and the Services set forth in the terms and conditions. If you do not meet the age and other eligibility requirements, please discontinue using the Site and the Services immediately.
1.3. Entire Agreement
If any portion of these terms and conditions is determined to be invalid or unenforceable pursuant to applicable law, including, but not limited to, the warranty disclaimers, liability limitations and commitment not to participate in class action proceedings set forth above, then the invalid or unenforceable provision shall be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these terms and conditions shall continue in effect.
In order to sign up and maintain an account on the Site, an individual must:
If you open an account and/or participate in any game, mode or tournament offered on the Site while located in a prohibited jurisdiction, you will be in violation of the law of such jurisdiction and these terms and conditions, and subject to having your account suspended or terminated and all winnings (if any) voided.
2.2 Information Required
Upon sign up and/or to facilitate refund and prize payments to you, you are required to provide the following information:
The information provided must be true, accurate, current and complete, as requested. You agree to update the sign up data to keep it current and accurate. If Pro Esports Gaming determines you are signing up with purposely incorrect information, Pro Esports Gaming reserves the right to close your account. Knowingly submitting incomplete or inaccurate information will result in immediate termination of your account and forfeiture of any prizes or winnings to which you may have otherwise been entitled.
2.3 Local Laws
You are subject to all laws of the province, state, and/or country in which you reside and from which you access the Services, and are solely responsible for obeying those laws. You agree Pro Esports Gaming and its affiliates cannot be held liable if laws applicable to you restrict or prohibit your participation. Pro Esports Gaming and its affiliates make no representations or warranties, implicit or explicit, as to your legal right to participate in any tournament offered on the Site nor shall any person affiliated, or claiming affiliation, with Pro Esports Gaming and its affiliates have authority to make any such representations or warranties.
Pro Esports Gaming and its affiliates reserve the right to monitor the location from which you access the Site and to block access from any jurisdiction in which participation is illegal or restricted.
2.4 Proof of Eligibility
Pro Esports Gaming may at any time require any member to provide proof of eligibility to participate in order to continue to allow such member access to the Site and the Services, and each member hereby acknowledges and accepts this condition of their participation as a reasonable measure to ensure the security of the Site. In addition, each member will be required to provide proper identification and proof of eligibility prior to receiving the legal minimum for taxation from Pro Esports Gaming. Participants may, at their option, pre-confirm their identification at any time. Failure to provide evidence of identification and/or eligibility satisfactory to Pro Esports Gaming, in its sole and absolute discretion, shall result in the suspension from withdrawing funds from the member's account.
2.5 Limitations on Participation
You are only permitted to sign up for one active account on the Site. Pro Esports Gaming reserves the right to monitor any effort to establish multiple accounts. In the event it is discovered that you have opened more than one account, all accounts will be closed without notice. Pro Esports Gaming reserves the right to deny access to anyone, including, but not limited to, those members who use proxy servers and/or IP addresses residing in certain geographical areas.
Pro Esports Gaming reserves the right to limit your activity on the site in any way it deems appropriate, in its sole discretion.
2.6 Accounts for Individual Use Only
You, as the holder of your account, are solely responsible for all obligations and, assuming compliance with these terms and conditions, are entitled to all benefits accruing thereto. You may not allow any other person to access your account, access the Site, accept any winnings, or participate in any game, mode or tournament using your account information. Your account is not transferable to any other person. All activities undertaken under a member's account will be deemed to have been done by that member.
2.7 Violation of the terms and conditions and Abuse: Liability
Any member who displays behavior which may be interpreted as the use of unfair methods on the Site, including but not limited to, the opening and/or use of multiple accounts, the use of unauthorized or altered software or hardware to assist play, intentionally poor play in certain games in order to achieve a broader competitive advantage (i.e. "sandbagging"), harassment of other participants, posting of objectionable material, any breach of these terms and conditions, or any breach or attempted breach of the security of your account or the Site (collectively, "Abuse"), shall be subject to immediate sanction (as determined by Pro Esports Gaming in its sole discretion), up to and including account termination and blocking of Site access, the voiding of any winnings, in the case of money laundering or any other illegal activity, disclosure to the appropriate police authorities, and legal action at the sole discretion of Pro Esports Gaming.
3.2 Express Consent for Business Purposes and Promotional Activities
When you sign up for an account, we ask for your consent so that Pro Esports Gaming and its affiliates may display your username and tournament records and other usage information collected through the Site, for the purpose of promotion, including the promotion of games, modes and tournaments, Pro Esports Gaming and its affiliates. By accepting any prize from Pro Esports Gaming and its affiliates, you agree to allow Pro Esports Gaming and its affiliates to use, distribute, modify, adapt, reproduce, print, publish, publicly display, and broadcast, royalty-free, worldwide, in any media and at any time, your name, picture, voice, likeness, and/or biographical information for promotional or related purposes without additional compensation.
3.3 Third-Party Payment Processors
You represent and warrant that you have all rights necessary to grant to Pro Esports Gaming and its affiliates the license above and that none of your Submissions are defamatory, violate any rights of third parties, including, without limitation, any intellectual property rights, or violate applicable laws.
4.1 Skilled Gaming for Prizes
Each member acknowledges that the outcome of the challenges and tournaments offered on the Site are directly related to the number of members participating, and the skill levels of each member participating. Pro Esports Gaming does not comment or have knowledge of the probability of one member winning a challenge vs. another member, and makes no representations about an individual member's chances of winning.
Prizes are generally cash amounts, which are paid to you through electronic third party payment processors. The prizes offered in all games, modes and tournaments will be disclosed at the beginning of such game, mode or tournaments. If a game, mode or tournament has to close prematurely, such as for maintenance or technical problems, the Site may attempt to reschedule, or process refunds if applicable.
4.2 Determination of Winners
The results and winners of each game, mode or tournament offered on the Site will be determined by Pro Esports Gaming if there is a discrepancy in what is reported, and such determinations are final. By signing up, joining and/or participating in any game, mode or tournament, you agree to be bound by these determinations.
4.3 Game Play
The Site is not responsible for technical, hardware or software malfunctions, lost or unavailable network connections, disconnects from your game play on your platform, or any incorrect or inaccurate results that may be posted on your online game. You may not: (a) gain unauthorized access to the Site's systems or any account (other than your own), interfere with the communications, procedures or performance of the Site or deliberately damage or undermine the Site; (b) affect the outcome of your online game play on your platform by means of or with the assistance of macros, bots, automated programs, screen analysis utilities, player collusion, any type of modifications, memory readers, or similar methods or to otherwise commit fraud in relation to the Site; or (c) alter the human skill component of any game played on your platform. Any attempt to do so is a violation of both civil and criminal laws and will result not only in the termination of your user account and forfeiture of all winnings, bonuses and incentives to which you would otherwise be entitled, but potentially lead to civil and/or criminal prosecution. The Site, in its sole discretion, reserves the right to terminate any person's account who is suspected of tampering with their game results for the game, mode or tournament entered, or who otherwise violates these rules and to seek legal enforcement to the greatest extent possible, including referral to criminal prosecution authorities.
Disputes to suspensions, bans or terminations may be submitted within a seven (7) day time period. Any dispute filed without evidence will be considered invalid.
Challenge Result Disputes: Any and all challenge evidence must be sent to support within two (2) hours of the scheduled game, mode or challenge start time. A twenty four (24) hour review period will be used by site administrators to examine challenge evidence and to assign the win to the appropriate user. Any dispute that is filed without evidence will be considered invalid. If only one party submits evidence during this two (2) hour time frame the user that provides the evidence will be deemed the winner of the challenge, while the opposing user will receive a loss. If no evidence has been reported by either party within the two (2) hour time frame the challenge will be canceled or marked as incomplete. Once a challenge has been canceled and marked incomplete, the results are irreversible and cannot be adjusted. The Pro Esports Gaming Customer Support team has the sole discretion to ask users to provide additional evidence in order to determine the accurate winner. After twenty six (26) hours all challenge results will be final with no undoing, canceling, or re-assigning winners.
Unresolved challenges: If a winner cannot be established from an investigation by the Pro Esports Gaming Customer Support team then the challenge will be canceled.
Claiming a false win: If a user claims a “win” in a challenge that was either; not played, not completed, drawn or lost, an automatic forfeit and suspension will be issued, following on the suspension guideline listed above.
Submitting false evidence: If a user submits “false evidence”; evidence that has previously been submitted or archived from a previous challenge, evidence that has been altered in any way, or false evidence that has been created, then that user will automatically forfeit the challenge and immediately face a suspension, based on the suspension guideline listed above.
Abusive behavior on platform: Any abusive, obscene, lewd, threatening or insulting behavior by a user towards Pro Esports Gaming Support staff or other players on the Pro Esports Gaming Site will result in their immediate suspension for an indefinite period of time as determined by Pro Esports Gaming Support staff. Sending multiple tickets associated with the same issue will result in disciplinary action following the suspension guideline.
Cheating: Any users who are caught cheating/boosting their statistics in any challenge on Pro Esports Gaming will be suspended, based on the suspension guideline listed above. If cheating or boosting of records occurs during any bracket, leader board, or other style tournament, the user will be immediately disqualified with no entry fee reimbursement.
Lagging and IP Booting: Users who are caught lagging/IP booting challenges will face an automatic loss and suspension. The suspension penalty will follow the suspension guideline listed above. When disputing a lagging challenge, video evidence of the lag is required in order for your dispute to be validated. You must be able to provide video evidence that clearly identifies the exit of the challenge. When playing a challenge with a poor connectivity level, be sure to quit before either you or your opponent gain a significant advantage in the challenge. When a user disconnects from a challenge while their opponent has a significant advantage, the user who disconnected will receive an automatic loss. If the challenge is played and completed in its entirety, the results of the challenge will stand. The Pro Esports Gaming Customer Support team has the sole discretion to adjust end challenge results at any time.
5.1 Entry Fees and Prizes
When a member participates in a pay-to-enter game, mode or tournament (a "Cash Game"), any entry fees for such Cash Games paid by the member represent a “Platform Fee” to Pro Esports Gaming made solely for facilities provided by the Site for the setting up and management of all Cash Games. By participating in a Cash Game and paying this fee to Pro Esports Gaming, each member acknowledges that these funds are held by Pro Esports Gaming for such Services and that the member grants an irrevocable authority to Pro Esports Gaming to pay the winner of the Cash Game the prize associated with such Cash Game.
Members should also be aware that the total entry fees paid by members in any given Cash Game are not paid out as prizes, as Pro Esports Gaming retains part of the entry fees paid as a service fee on all Cash Games played. This fee allows for the continued operation and maintenance of the Site and the development of additional features and content for the Site in the future. The cash prizes in each tournament represent an amount determined by Pro Esports Gaming in its absolute discretion and is subject to change without further notice to you.
5.2 Prize Payments
Your winnings are awarded to you in their entirety, and all federal, provincial, state, and local taxes due in connection with any winnings awarded to you are your sole liability and responsibility.
5.3 Inactivity Policy
For any account that has been dormant, Pro Esports Gaming reserves the right to assess a maintenance fee of $2.00 per month from the remaining balance on deposit. A dormant account is any account in which the member has not logged on to the Site in twelve consecutive months. The inactivity fee may commence on the day after becoming dormant until the player's balance is depleted to zero.
You hereby acknowledge and agree that:
In every case, and without limiting section 9, Pro Esports Gaming expressly disclaims all warranties of any kind with respect to any currency conversion in connection with this site, including with respect to any posted or actual rates, including without limitation with respect to authenticity, accuracy, completeness, errors, omission, typographic errors, disruption, delay, interruption, failure, deletion, or defect in connection with such rates, and further expressly disclaims all responsibility for any and all losses due to changes in exchange rates which may occur.
6.1 Acknowledgment of Proprietary Rights
By signing up for an account and/or participating in any game, mode or tournament offered on the Site, or using the Services, you acknowledge that all content included in the Services, including all Site design, text, graphics, photos, audio, video, the selection and arrangement thereof, and all software that forms part of the Services (collectively, the "Content") is owned or licensed by Pro Esports Gaming and/or its licensors. You agree to not modify, publish, participate in the transfer or sale of, create derivative works from, or in any way exploit the Content, except that you may download one copy for your personal, non-commercial home use only, provided you keep intact all copyright and other proprietary notices. Pro Esports Gaming neither warrants nor represents that your use of the Content will not infringe rights of third parties. While Pro Esports Gaming uses reasonable efforts to include accurate and up-to-date information, Pro Esports Gaming makes no warranties or representations as to the accuracy or completeness of any Content and assumes no liability or responsibility for any errors or omissions in the Content.
The trademarks, logos, and service marks (collectively the "Trademarks") displayed and forming part of the Content, including the names of all games, modes and tournaments, are registered and unregistered Trademarks of Pro Esports Gaming and/or others. Nothing contained on the Site should be construed as granting, by implication, estoppel or otherwise, any license or right to use any of the Trademarks displayed on the Site without the written permission of Pro Esports Gaming or such third party that owns the Trademark displayed on the Site. Your misuse of any Trademark displayed on the Site, or any other Content, except as provided in these terms and conditions and applicable copyright, trademark, patent, or other intellectual property restrictions, is strictly prohibited.
You are also advised that Pro Esports Gaming will aggressively enforce its intellectual property rights to the fullest extent of the law, including but not limited to, the active pursuit of civil litigation and referral for criminal and quasi-criminal prosecution where appropriate.
7.1 Chat, Message Board, and eMessage Policy
Rules of Conduct:
7.2 Anti-Spam Policy
Pro Esports Gaming prohibits any activity commonly referred to as "Spam". Members who are reported and whose claims of "Spam" are validated by Pro Esports Gaming will have their respective accounts either immediately TERMINATED or SUSPENDED, at the sole discretion of Pro Esports Gaming.
Additionally, any winnings (if any) may be voided at the sole discretion of Pro Esports Gaming. Pro Esports Gaming defines "Spam" as:
Electronic mail messages addressed to a recipient with whom the initiator does not have an existing business or personal relationship or is not sent at the request of, or with the express consent of, the recipient;
Pro Esports Gaming may undertake, at its sole discretion and with or without prior notice, the following enforcement actions:
Account Suspension: Upon the receipt of a credible and validated complaint, Pro Esports Gaming may also elect to immediately suspend the membership of the member implicated in the abuse. Suspension serves as a "Final" warning and will prevent the member from continuing their abusive "Spamming" behavior. Pro Esports Gaming will evaluate each validated abuse incident on a case-by-case basis and impose Termination or Suspension at its sole discretion, and may void any associated winnings. The Site reserves the right to lift the suspension of a member at any time, at its sole discretion.
Account Termination: Upon the receipt of a credible and validated complaint, the Site may immediately terminate the membership of the individual member implicated in the abuse and may void any associated winnings.
7.4 Abuse Reporting
If you wish to report a violation of our Anti-Spam Policy, please forward all evidence of abuse to Customer Service. Please refer responsibly.
8.1 Account Termination
Pro Esports Gaming reserves the right to terminate your account, limit or prohibit your participation in any game, mode or tournament.
By signing up for an account and/or participating in any game, mode or tournament offered on the Site, you consent to allow Pro Esports Gaming to access your account information to investigate complaints or other allegations of abuse.
If applicable, all charged monies (entry fees), will be returned to the member. All winnings (if any) may be voided at the sole discretion of Pro Esports Gaming.
Any person whose access has been suspended or terminated may not re-sign up for, or re-access, the Site without our prior written consent. You are responsible for everything that is done on or through your account while you are a member of the Site.
8.2 Forfeiture and Account Suspension/Termination
As described in the Site Rules of Conduct, Pro Esports Gaming is committed to taking all necessary measures to prevent anything that gives a member an unfair advantage over another member. We are also committed to ensuring that the Pro Esports Gaming environment is an enjoyable place to work and play. We reserve the right to take immediate action in the event that we believe a member is failing to observe the terms of the Rules of Conduct.
As described below, if you are found to be violating the Pro Esports Gaming Rules of Conduct, we may suspend or revoke your account, void your scores and/or commence legal proceedings against you. Pro Esports Gaming may cooperate with legal authorities and third parties in the investigation of any suspected or alleged crime or civil wrong.
Pro Esports Gaming reserves the right, in its sole discretion, to take any or all of the steps described above if it determines, acting reasonably, that: (I) you have breached any term of these terms and conditions; (II) you are participating in any attempt to defraud Pro Esports Gaming or the Site through the use of Credit Cards or other methods of payment, regardless of the outcome; (III) you have failed to honor legitimate charges or requests for payment, or you have 'charged back' or denied any of the purchases that you made to your Account; (IV) you are participating in any attempt to cheat another member through collusion or other techniques, regardless of the outcome; or (V) you become bankrupt or subject to analogous proceedings anywhere in the world.
For breaches of the terms and conditions (including the Rules of Conduct) that are deemed by Pro Esports Gaming, in its sole discretion, to be unintentional or less serious, first time offenders may receive an initial warning and may have their Account suspended at the discretion of Pro Esports Gaming. Repeat offenders will be deemed to be intentionally violating the terms and conditions.
8.3 No Waiver Implied
The failure of Pro Esports Gaming to enforce at any time any of the provisions of these terms and conditions, or the failure to require at any time performance by you of any of the provisions of these terms and conditions, shall in no way be construed to be a present or future waiver of such provisions, nor in any way affect the right of the Pro Esports Gaming to enforce each and every such provision thereafter. The express waiver by the Pro Esports Gaming of any provision, condition or requirement of these terms and conditions shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement.
You are entitled to close your Account at any time by contacting Customer Support. Pro Esports Gaming will respond to your request within a reasonable time provided that you continue to assume responsibility for all activity on your Account until such closure has been effected by us. Pro Esports Gaming is entitled to terminate these terms and conditions immediately on notice (or attempted notice) to you at the email address you have provided Pro Esports Gaming.
Your use of the services is at your sole risk. The services are provided on an "AS IS" and "AS AVAILABLE" basis. Pro Esports Gaming expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement. Pro Esports Gaming makes no warranty that (I) the services will meet your requirements, (II) the services will be uninterrupted, timely, secure, or error-free, (III) the results that may be obtained from the use of the services will be accurate or reliable, (IV) the quality of any products, services or information purchased or obtained by you through the services will meet your expectations, (V) your messages, data or information, in whatever form or medium, will not be lost, and (VI) any errors will be corrected. any material downloaded or otherwise obtained through the services is done at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material. No advice or information, whether oral or written, obtained by you from Pro Esports Gaming, or through or from the services will create any warranty not expressly stated in these terms and conditions.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. In such jurisdictions, liability of Pro Esports Gaming will be limited to the greatest extent permitted by law. To the extent that any part of this section is not consistent with any other part of the terms and conditions, then this disclaimer of warranties will override it.
You agree that Pro Esports Gaming and its affiliates will not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Pro Esports Gaming and its affiliates have been advised of the possibility of such damages), resulting from: (I) the use or inability to use the services; (II) the cost of getting substitute goods and services resulting from any products, data, information or services purchased or obtained or messages received or transactions entered into through or from the services; (III) unauthorized access to or alteration of your transmissions or data; (IV) statements or conduct of anyone in connection with the services; or (V) any other matter relating to the services. If, notwithstanding the other provisions of these terms and conditions, Pro Esports Gaming and its affiliates are found to be liable to you for any damage or loss which arise out of or is any way connected to your use of the services, liability of Pro Esports Gaming and its affiliates shall in no event exceed the greater of (I) the total of any game or similar fees with respect to any service or feature of the services paid in the six months prior to the date of the initial claim made against Pro Esports Gaming and its affiliates, or (II) US $100.00.
By signing up for and/or participating in any services offered on the site, you agree to indemnify, defend, and hold harmless Pro Esports Gaming, its subsidiaries, affiliates, and the directors, officers, employees, shareholders, vendors, partners, contractors, agents, licensors or other representatives of each of them and all their successors and assigns (collectively, the "indemnitees") in respect of all claims, costs (including legal fees and costs), damages, liabilities and expenses or obligations of any kind, arising out of or in connection with your use or misuse of the services (including without limitation use of your account, whether or not authorized by you). Pro Esports Gaming retains the right to assume the exclusive defense and control of any claim supporting indemnification, and in such cases you agree to cooperate with us to defend any such claim. You will not settle any claim covered by this section 12 without Pro Esports Gaming's prior written approval.
13. Cookies are not saved on Pro Esports Gaming. No information is tracked or sold to any outside parties.
14. Any illegal activities that break any US based laws performed on live stream or during live events will be turned over to the proper authorities.
By signing up for an account and/or participating in any game, mode or tournament offered on the Site, you agree without limitation that Pro Esports Gaming is not responsible for any damage, loss, or injury resulting from hacking, tampering, or other unauthorized access or use of the Site or your account.
Any attempt to gain unauthorized access to the Site's systems or any account, interference with procedures or performance of the Site, or deliberately damaging or undermining the Site is subject to civil and/or criminal prosecution and will result in immediate termination of your account and forfeiture of any prizes to which you are otherwise entitled.
Any attempt to participate in any game, mode or tournament offered on the Site by means of automatic, macro, programmed, or similar methods, or to otherwise commit fraud with regard to the Site, will result in active pursuit of civil litigation and/or criminal prosecution, termination of your account, and forfeiture of all prizes to which you might otherwise be entitled.
Pro Esports Gaming represents Players who have always dreamed of becoming Professional Players or Streamers.
PEG chooses skilled based games for players to compete against other players for glory.
We would like to thank our supporters for helping us get here and look forward to growing with our amazing fans as we build together.
Pro Esports Gaming would like to give this to the world where dreams can be a place of reality.